Frequently Asked Questions
About AquaEagles
1. What is Aqua Eagles?
Aqua Eagles is a premium Indian water purification brand by V.R. Filters. We manufacture and supply high-quality RO filters, membranes, cartridges, and water purifier spare parts with strict quality testing.
2. Are Aqua Eagles products genuine?
Yes. All Aqua Eagles products are 100% genuine, QC-tested, and sourced from GST-registered suppliers. Every item goes through multi-step quality checks before dispatch.
3. How long has Aqua Eagles been in the market?
Our team has been serving customers across India for several years with trusted and performance-focused RO filtration solutions.
4. What makes Aqua Eagles different from other brands?
We focus on real quality, authentic materials, strict testing, transparent pricing, and fast customer support — no fake claims or hidden costs.
Ordering & Payment
1. Are payments safe on your website?
Absolutely. All payments are processed through secure Razorpay gateways, including UPI, Cards, Wallets, and Netbanking.
2. Can I place bulk or wholesale orders?
Yes. Wholesalers, dealers, and technicians can contact us directly for bulk pricing and supply.
WhatsApp/Call: 91+ 84477 37153
3. How long does delivery take?
We provide Pan-India delivery, and orders typically arrive within 3–7 working days, depending on your location.
4. What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and popular mobile wallets.
Shipping & Delivery
1. Where do you ship?
We ship Pan-India, covering metro cities, towns, and remote areas across the country.
2. How long does shipping take?
Delivery usually takes 3–7 working days, depending on your location.
3. How can I track my order?
Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp to monitor delivery status.
4. What if my package is lost or delayed?
If your package is delayed or lost in transit, our support team will coordinate with the courier to resolve the issue or arrange a replacement/refund.